There are so many different types of cartridges and printer models.To return a product, you must first contact us to obtain a Return Authorisation number to be clearly displayed on the outside of the box. We will notify you before cancelling your order.We are unable to process payment on the credit card provided.You provide an unauthorized credit card.We also reserve the right to cancel your order if.Once orders are received and processed, we may not be able to cancel it.Warranty of OEM products is per the manufacturers’ return policy which we can organize for you. We provide one year warranty on all Envirotech products.If you have given approval to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.Insufficiently supplied or incorrect address details will incur a $8.00 relivery fee.While we also endeavour to have the website constantly updated, in the rare occasion a product is obsulete, we will call you to discuss the upgraded version or offer you a full refund. However, if for any reason we are unable to dispatch your order in the normal time schedule, we will notify you within 2 business days. In this case, all shipping fees will be forwarded onto you, however we do negoiate with our couriers to find you the cheapest price. Should you have an urgent order please call us so we can arrange speedy delivery by either direct courier or air freight. Generally, deliveries to major cities can be expected within 1-2 business days and upto 5 business days for more remote areas.
Orders placed after the 3pm cutoff will be dispatched the following business day. If your order is under $99.00 an $8.00 shipping fee will be applied.Īll orders placed before 3pm AEST (excluding weekends and public holidays) are dispatched on the same day.
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All orders over $99.00 are eligible for free shipping.